The Intermediate Administration Paper 1 follows the SQA examination format. It includes questions from the following course units: factors contributing to the effectiveness of an organisation, factors affecting the administrative assistant in the working environment, the role of the functional departments within an organisation and the activities carried out within these departments, the uses of the Internet and office technologies and procedures for arranging and paying for business travel and accommodation.

A solution paper is included to give guidance on the quality of answers expected from candidates.

Section 1 is based on a case study (20 Marks)

Section 2 offers 3 questions from which candidates should select 2 (20 Marks)

Administration Intermediate 2 - CD-ROM