Administration Intermediate 1 & 2 CD-ROM including the entire 2 Year Written Course and Printable Exam for both Students or Classroom Teaching. Intranet and Site Licenses Available.

Administration Intermediate 1 & 2

The content of the CD-ROM has been divided into 8 units which involve activities undertaken by administration assistants. The 8 units are:
  • Administration Skills - Skillscan - Team - Administration Assistants - Authority - Filing - Organisation Chart - Personal Development Plan - Reception - Skills - Training
  • Communications - Communication - Verbal Communication - Medium - Microsoft Powerpoint - Memorandum - Communication Barriers - Internal Communication - External Communication - Visual Communication - Feedback
  • Flexible Working - Permanent Employees Temporary Employees - Hot Desking - Flexitime - Cost Savings - Contract of Employment - Home Working - Flexible Working - Job Share - Part-Time Employees
  • Health and Safety - HASAWA - Wire Management - RSI - Training - Safety Officer - Accident Book - Workstation - Stress - Hazards - Induction
  • Administration Duties MAIL - Franking Machine - Scanner - Letter Opening - Recorded Delivery - Electronic Postal Scales - Date Stamp
  • Administration Duties PETTY CASH - Analysis Columns - Imprest - Petty Cash Statement - Petty Cash - Spreadsheet - Receipt - Expenditure - Petty Cash Vouchers - Authorisation
  • Administration Duties RECEPTION - CCTV - Pager - Keypad - Swipe Card - Visitors Badge - Entryphones - Appointments Diary - Reception Register - Electronic Diaries - Staff In / Out Book
  • Administration Duties REPROGRAPHICS - Photocopier - Reprographics - DTP - Laminator - Hard Copy - Copyright - Graphics - Digital Camera - Scanner - Binder
  • Administration Duties FILING - Release Mark - Database - Out Card - Alphabetical Filing - Chronological - Numerical - Filing - Record - Filing Point - Report - Cross Reference
  • Departments - Delivery Note - Credit Note - Order - Statement - Invoice - VAT - Quotation - Letter of Enquiry - Cheque - Receipt
  • Electronic Communications - Newsgroups - Instant Messaging - Network - World Wide Web - E-mail - ISP - LAN - Hacker - E-commerce - Audio Conferencing
  • Travel - Expenses Claim Form - Video Conferencing - Travel Request Form - Travellers' Cheques - Debit Card - Visa - Itinerary - Passport - Credit Card - EHIC
  • Test Papers - Print off Administration Intermediate Paper 1/2 - 4 papers! You can also print Solutions seperately.
  • Glossary - Use the Glossary to view explanations of terms used and also to navigate quickly to where that word is used on the CD-ROM
  • ONLINE DEMO

Additionally, you can purchase past papers.